Policies

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Echelle Day Spa is a full service spa that strives to make your visit relaxing and comfortable. We provide robes, slippers, as well as lockers for your clothing and personal items. We have a lovely cafe for your convenience and at your request, we can arrange for lunch, a light snack or desert to be served. There is a nominal charge for cafe services.

  • Please arrive 20 minutes prior to your first appointment. This allows time for you to relax and enjoy our lounge area. Arriving late for an appointment will decrease the time of your treatment. To avoid delaying our next guest, your treatment will end on its scheduled time.
  • This spa is a relaxing environment for adults. Spa clients and visitors must be 12 years of age or older. An adult MUST accompany anyone under 18 and assume full responsibility.
  • Prices and services are subject to change without notice.
  • Spa services must be secured with a credit card.
  • Cancellations must be made 24 hours prior to scheduled appointment times or a cancellation fee of 50% of the service will be applied to your credit card.
  • No refunds on retail products. Store credit only.
  • Gift cards are available in any denomination. They are non-refundable and expire one year after date of purchase. You must have your gift card with you at time of service in order for it to be redeemed.
  • Group services are available; please ask our spa director for more information.
  • To respect our other guests, please turn off your cell phone prior to entering the building.